We understand that life can become hectic, and unexpected situations may arise. However, to ensure our clients receive the best service possible, we kindly request a minimum of 24 hours notice for any appointment cancellations or changes. Failure to provide such notice will result in a cancellation fee, which will forfeit your $75.00 deposit. Prompt arrival for appointments is appreciated. If you anticipate running late, please give us a call at (818) 606-5200. Depending on the circumstances, your treatment time may need to be adjusted or rescheduled to avoid inconvenience to other clients. Please note that a $75.00 cancellation fee will apply for missed appointments or if you arrive more than 15 minutes late without notice.

For an enhanced experience during your visit with us, kindly switch your electronic devices and/or cell phones to silent or airplane mode. Please arrive promptly, ideally 10 minutes before your scheduled appointments. In case of any delays, we appreciate a courtesy call. However, please be aware that your treatment duration may need to be adjusted or rescheduled to prevent any inconvenience to our other valued clients.